Q. Why is Modibodi underwear better than regular underwear?
Modibodi underwear combine stylishly comfortable designs and state-of-the-art patented fibre technology to give super power protection against life’s annoying but very common unmentionables – sweat, light bladder leaks, menstrual onset, menstrual overflow/spotting, discharge, odour and breast milk leaks. We guarantee your regular underwear cannot do that.

Q. How do I know Modibodi underwear and garments will suit me?
We are so sure you’ll love our super comfy and stylish and revolutionary patented Modibodi underwear and garment collection if you are a new customer we are proud to offer a 30 day risk free trial period*. If you are a first time customer and you feel your leak-proof, odour eliminating, moisture wicking Modibodi underpants do not work for you, we’ll give you a full refund. Please see next question for further T&Cs on our 30 day risk free trial.

*Excludes sale or clearance items and orders paid by Afterpay.

Q. Can you tell me more about Modibodi's 30 day risk free trial offer?

We know that trying a new product for the first time can sometimes be daunting, this is why we introduced a 30 day risk free trial offer for first time customers. This means that you can try Modibodi and if for any reason you don’t like the way Modibodi works for you, you are entitled to a full refund on 1undergarment for your first time excluding postage. To claim the refund, the items must be returned to Modibodi at the customers expense (excluding faults). This offer is for first time customers/orders only.

If you have paid for your order with Afterpay or purchased on Clearance, unfortunately the 30 day risk free trial will not apply.

Please review our returns and 30 day trial policy here: /returns-exchanges/

Q. I would like to know more about your returns and exchanges policy?

Please review our returns and 30 day trial policy here: returns-exchanges

Q.What do I do if I receive a faulty or incorrect item?

Please review our returns and 30 day trial policy here: /returns-exchanges/

Q.Do you offer coupons, promotions or discounts on Modibodi underwear and garments?

At times Modibodi may run sales or offer coupons to purchase our garments. Coupons cannot be applied to already bundled, discounted or sale products or combined with another offer or promotion. We may also specify certain items that the coupon applies or excludes to so be sure to read the terms of that offer closely. Coupons and discounts, bundle offers and special promotions can not be applied retrospectively and must be applied at the time of purchase.

Q. How do I care for my leak-proof, odour absorbing, moisture wicking and super comfy Modibodi underwear and garments?
Just like your regular underwear! However there are a couple of tips to ensure your Modibodi’s last the test of time! Head over to our blog to read more.

Q. What size am I in Modibodi garments and underwear?

We suggest you choose your usual underwear size. 

If you have not made a purchase in a while, and want to ensure a better fit, please feel free to contact our customer service team at [email protected]

Check out our sizing chart here.

Q: I can’t find light absorbency, is it coming back?
We are phasing in our new combined, better than ever light-moderate absorbency.
The NEW light-moderate absorbency combines the thinness of our light gusset and the powerful protection of our moderate absorbency. This exciting new level will also have a slightly longer gusset at the front and back compared to the light.

Q.I can’t find moderate absorbency, is it coming back?
We are phasing in our new combined, better than ever light-moderate absorbency.
The NEW light-moderate absorbency combines the thinness of our light gusset and the powerful protection of our moderate absorbency. This exciting new level will also have a slightly longer gusset at the front and back compared to the light.

Q. Who can wear Modibodi underwear and undergarments?
All women of all ages, shapes and sizes. We think they are the most comfortable underwear in the world ( our customers tell us so!) and whilst they are made to be functional underwear, they are so comfortable and functional, they are ideal to wear everyday of the month!

Q. Can I wear Modibodi period and leak proof underwear without additional protection?
Depending on your flow, Modibodi underwear can be a total replacement for feminine hygiene including panty liners, pads and tampons OR can work in conjunction with them.
To find out more about which absorbency level suits your needs, visit How it Works.
Q. Is the Modibodi range stain resistant?
They sure are! Bleach free zone here. Our patent pending technology means every leak and odour is absorbed and won’t leak through! However like most fabric, overtime light staining may occur.

Q. Do they smell?

No, if cared for correctly your Modibodi underwear wont smell. But if you do notice a strong smell using Modibodi underwear, you could be suffering from a vaginal infection like Bacterial Vaginosis or a Yeast Infection. These conditions are common in those who’ve previously used disposable menstrual products, especially tampons. Don’t worry! There are many natural ways to establish a healthy bacterial balance, chat to your health care provider for more information.

Q. My underwear smells a little musty after washing, What gives?

If you soaked your underwear, it’s possible you left it in the water too long. Soaking your underwear for more than a few hours can make them mildewy and musty. Same goes for storing your underwear in a damp place or sealed in a plastic bag for a long time. But don’t worry, all you have to do is add a little vinegar and wash again. Did a second washing and still smell that pesky odour? It’s possible you’re suffering from a vaginal infection such as Bacterial Vaginosis or a Yeast Infection. These conditions are common in those who’ve used disposable menstrual products, particularly tampons. Tampons can alter the pH balance in your vagina by introducing foreign bacteria and absorbing healthy bacteria. But don’t worry: there are many natural methods of getting that healthy bacterial balance back. As per care instructions, do not tumble dry our garments- sunshine is ideal! 

Q. What is the difference between patented Modifier™ and Modifier Air™ Technology?
Modifier Technology™ is a built-in panty liner. It is moisture wicking, absorbent, leak proof, antibacterial, breathable, and stain resistant, and most importantly it is super comfortable. This patented technology is exclusive to Modibodi, you won’t find it anywhere in the world!

Modifier Air Technology™ uses an antibacterial, one-way moisture wicking gusset that moves moisture away from your skin and keeps you feeling dry and eliminates odour.

Q. Will Modibodi garments feel different to my current underwear?
The gussets of our patented Modifier Technology™ underpants are super slim (3mm), they will feel only slightly different to your regular underwear. The gussets of our Modifier Air Technology™ underpants feel exactly like your favourite pair of underwear but they will perform so much better. Because most bras already come with extra padding around the bra cups/shelf, you shouldn’t notice any difference in the wear of our maternity singlets with patented Modifier Technology™.

Q. How do I wash my Modibodi underwear?

The best part about Modibodi garments is that you can care for them exactly the same as you would with normal underwear. Modibodi products are machine washable, preferably a gentle cold machine wash and hang to dry. You are able to tumble dry your products, but keep in mind this will reduce the lifespan of your garment and we do recommend allowing them to air dry whenever possible.

We’d highly recommend not using fabric softener or stain remover in the wash as it breaks down the hi-tech function of the garment and reduces the durability.

For more information on caring for your undergarments please visit:

http://www.modibodi.com.au/just-like-regular-underwear-how-to-best-care-for-your-modibodi-underwear/

Q. How long will Modibodi underwear last?
With underwear use there are so many variables or usage differences.

Our garments will last for 6 months to 2 years, and this is dependent on the wash and care of the garments. Underwear is considered a delicate product, so the elastic and thread may get damaged with wear and tear. We will guarantee the quality and fabrics for a period of up to six (6) months and will replace faulty garments up until this time if deemed to be a major fault. After this time, it will be classified as general wear and tear. Though wear and tear may appear this will not impact the effectiveness of the Modifier Technology built into the gusset of the undergarments.

Q. Can I purchase Modibodi from any retail stores?
Modibodi are currently sold online at www.modibodi.com.au or via a network of selected retail stores.

Q. Are Modibodi garments eco-friendly/ethically made?
By choosing to wear our patented Modifier Technology™ garments and replace the need for panty liners you could stop on average close to 1,000 panty liners per year ending in landfill (based on 2 to 3 liners per day). By choosing to wear Modifier Technology™ maternity singlet you could stop on average around 1,000 nursing pads (based on 8 pads per day used for 3 months) ending up in landfill for each child you breastfeed.

Our garments replace the need for disposable hygiene or act as an additional back up instead of using 2 x disposable hygiene products at once. This is great for our environment as we help to reduce the use of disposable hygiene which involves throwing highly chemically treated items into landfill after one use. As long as cared for properly, our garments can be used and worn just as long as regular underwear.

In our Classic, Sensual and Active ranges over 85% of our garment is made from natural fabric such as merino and bamboo.

Modibodi garments can be washed with regular clothing in a laundry bag thus preventing hand washing and the additional waste of water.

Modibodi works closely with a fantastic supplier outside of Australia that comply with Okeotek fair work standards and wages. We also produce selected styles in our collection in Australia.

We hope this provides you with the confidence to try Modibodi.

Q. Is your product good for light bladder leaks?
Yes! If you are one of the 1 in 3 women that experiences light bladder leaks our patented Modifier Technology™ underpants are a fantastic option for you. They are breathable, antibacterial, super absorbent, leak proof, stain resistant, and wick moisture away from your skin so you feel dry and fresh all day.

Q. Can your product provide protection for the unexpected arrival of my monthly periods, and/or for the first time arrival of my daughter’s periods?
Yes! Not many women can predict exactly when their periods will arrive, and when it’s your first period, well there’s really no chance of knowing. Modibodi provides you and your daughter a stylish, super comfortable, failsafe way to avoid the most humiliating of circumstances.

Q. Is your product good to wear as back up during my periods?
Yes! Especially if you are one of the 1 in 2 women who experience overflow during your periods. Our Modifier Technology™ is moisture wicking, absorbent, stain resistant and is an amazing back up to ensure you never have to experience the humiliation of a menstrual leak.

Q. Is your product good for sweat?
Yes! All of our products are great for sweat. They are antibacterial and the top layer is moisture wicking moving sweat away from your skin, so you can feel dry and fresh no matter how hot it gets.

Q. Is your product good for breast milk leaks?
Yes! If you have chosen to breastfeed your baby, then most likely you will experience messy and embarrassing breast milk leaks. Our singlet tops with Modifier Technology™ provide a convenient, comfortable and effective way for you to breastfeed, replacing the need for pesky breast pads. They are breathable, antibacterial, super absorbent, have a leak proof outer and wick moisture away from your skin so you feel dry and fresh.

Q. Can I order a Modibodi gift voucher?
Yes! At this time we offer e-gift cards. The card will be sent to your email address and you can then forward to the recipient or sent direct to the lucky lady! Please visit our gift card page here.

Q. What is Share the Dignity?
Modibodi and Share the Dignity have partnered as we share a common belief that all women should be empowered to have access to feminine hygiene in a dignified way. As a company who sells reusable, cost-effective period and leak-proof underwear we wanted to help, and so we are selling our underpants at a discounted rate for customers to purchase a share the dignity voucher. We will arrange for the underwear to be put directly in the hands of a woman living in a shelter. You can find out more about Share the Dignity here.

Q. Where are Modibodi undergarments and underwear made?

Modibodi is an Australian owned business, our founder is a female and mother. All of our garments are designed right here, however to accommodate the volume of our orders and some of the techniques required we produce the majority of our garments offshore. Selected styles though are still made in Australia.

Q. How do I become a Modibodi stockist?

To become a Modibodi stockist, please complete the form found here.

Q. I love Modibodi and want to spread the word, how do I refer a friend to Modibodi?

We’d love you to spread the word about Modibodi and will give you a special gift when you do! To find out about our Refer a Friend program here.

Q. Do you offer Afterpay?

Yes, we sure do! The Afterpay payment option will appear at checkout. See the Afterpay page for more details. Please note, any refund requests made using Afterpay will incur a 6% fee due which are the non-refundable fees charged by Afterpay to us.

Q. My favourite Modibodi style and size is out of stock, when will more stock arrive?

Modibodi has been so popular that some of your favourite styles, colours and sizes are out of stock. We will have a new shipment arriving throughout 2017. If you would like to join our waitlist for priority access to our next shipment email [email protected]

Q. Do Modibodi styles change?

Please be sure to check the size, style and fit of your garments prior to wear, Modibodi products evolve over time and slight changes in design and fit may differ from your previous purchase. If you have not made a purchase in a long time, and want to ensure a better fit, please feel free to contact our customer service team at [email protected]

Q. The seamfree feels tight- is the sizing correct?

Yes, The seamfree style is purposely made smaller because the garment will stretch significantly after one wear. Once you wash and wear the seamfree garment you will notice it will mould to your body fitting perfectly.

Q. How can I pre order Modibodi period and leak-proof swimwear.

Head over to our kickstarter campaign from the 10th October to secure Modibodi Swim Period & Leak-Proof swimsuits at a VIP price

Q. I’ve backed Modibodi Swim’s Kickstarter Campaign, when should I expect my order to arrive?

Expected dispatch for our first Kickstarter campaign stock is November 2017. However, there is a limited supply. So if you miss out on delivery in this month, you will receive it in March 2018. You will receive communication and notifications through Kickstarter. Priority is given in date order of backing the project.

Q. I’ve back Modibodi’s Swim Kickstarter Campaign, how will you know my size?

Once the campaign has ended, we will contact you via Kickstarter to request sizes.