Shipping Info

Australia Wide Shipping:

Please note, during peak sales or promotional periods, they may be delays in warehouse processing times. We apologise for any inconvenience, and we thank you for your patience and understanding during this time.

While we make an effort to ensure a timely delivery, it's important to recognise that unexpected events like strikes or floods may lead to delivery delays. Dispatch delays might also arise due to the need for payment or address verification or correction prior to dispatch.

Express post:
Please be aware that during sale periods, dispatch delays of up to 5 days beyond our standard dispatch times can occur. Postage delivery times remain unaffected unless advised.  Costs of shipping will not be refunded where a dispatch delay occurs. 

We deliver to all addresses nationwide in Australia on business days (Monday to Friday, excluding public holidays). Orders placed on weekends and public holidays will be dispatched the following business day.

Estimated time for standard delivery to:
● metro areas is 3-5 business days (includes packing and posting)
● regional areas 5-7 business days

Estimated time for express post delivery to:
● metro areas is 1-2 business days
● regional areas is 3-5 business days

Please view Australia Post website for more accurate delivery times: https://auspost.com.au/parcels-mail/sending-in-australia/domestic-parcels/express-post-parcels/express-post-guarantee The shipping timeframes are a guide only and we offer no guarantees or refunds on postage should Australia Post delay the shipment, and we cannot be held responsible for their delays. No refunds will be provided on shipping, should your order arrive later than expected and we are also unable to lodge requests on the customers behalf should delays occur. If a parcel does go missing and you are unable to locate you parcel via Australia Post, we ask you to contact customer service on info@modibodi.com

Modibodi offers FREE local shipping on orders over $90AUD.

International Shipping:

We deliver to select international countries.
We use DHL Shipping and if we are in stock of all your goods, estimated delivery time is around 5-12 business days (includes packing and postage).

Countries we ship to from our AU website are: Australia, Fiji, Cook Islands, and Vanuatu

To place an order outside of Australia please visit:
New Zealand
UK and North Ireland
Europe and Republic of Ireland
USA and Asia

Customs Charges & Duties:

As we are an Australian business, duties and charges made by your country’s Customs Service once it has reached its destination must be paid by the recipient and not by Modibodi. We are not responsible for and will not reimburse any charges or duties. You can find out more information here: https://mydhl.express.dhl/hk/en/help-and-support/customs-clearance-advice/duties-and-taxes.html

Should you reject paying for these fees/taxes and your goods are returned to us, we will refund you the goods minus the costs charged to us for shipping to your country, plus return shipping and any additional charges applied by the shipping carrier.

Thanks to the trade agreement between Australia and the USA, American customers will not be required to pay any additional fees or taxes, only the cost of shipping as calculated at checkout.

New Zealand customers will only be charged additional taxes if their spend is over AUD$60.
All other international customers may be required to pay additional VAT or taxes upon receiving the goods in your country.