We deliver to all addresses nationwide in Australia on business days (Monday to Friday, excluding public holidays). Orders placed on weekends and public holidays will be dispatched following business day.
Estimated time for standard delivery to metro areas is 3-5 business days (includes packing and posting) and 5-7 days to regional areas. Express post delivery is usually 1-2 business days to metro areas and 3-5 for regional areas. Please view Australia Post website for more accurate delivery times. The shipping timeframes are a guide only and we offer no guarantees or refunds on postage should Australia Post delay the shipment. We are also unable to lodge requests on the customers behalf should delays occur. If a parcel does go missing and you are unable to locate you parcel via Australia Post, we ask you to contact customer service on firstname.lastname@example.org
Please note: Modibodi can not be held responsible for delays caused by Australia post this includes Express Post. Once your order has been dispatched from our warehouse, delivery times will be dependent on the Australia Post postal network. No refunds will be provided on shipping, should your order arrive later than expected.
The link for the Australia post guarantee is below: https://auspost.com.au/parcels-mail/sending-in-australia/domestic-parcels/express-post-parcels/express-post-guarantee
If you place an order by 10am AEST your order will be dispatched the same day.
Delivery to Regional areas is estimated between 7-10 business days (includes packing and posting)
Modibodi offers FREE local shipping on orders over $120AUD.
We deliver to most international countries. Please check if we ship to your address at the Checkout by entering your address. Alternatively, please check the shipping section in our Q&A page for a list of countries we ship to.
We use DHL Express Shipping and if we are in stock of all your goods, estimated delivery time is around 3-5 business days (includes packing and postage).
Modibodi offers FREE International Shipping on orders over $200AUD/$100USD to most countries. If you are eligible for free shipping it will be automatically applied at Checkout.
Due to the trade agreement between Australia and the USA, American customers will not be required to pay any additional fees or taxes, only the cost of shipping as calculated at Checkout. New Zealand customers will only be charged additional taxes if their spend is over AUD$400. All other international customers may be required to pay additional VAT or taxes upon receiving the goods in your country. Please check with relevant Government Agencies prior to purchasing our products to ensure you are aware of the additional costs. Should you reject paying for these fees/taxes and your goods are returned you will need to cover the shipping costs, the costs charged to us for return shipping and any additional charges applied by the shipping carrier.